Knowledge Base
General Troubleshooting
This is a list of basic troubleshooting tips to try when you're not sure what's causing a problem. Weird things happen to printers and sometimes a weird fix is exactly what's needed.General HP Printer Guides
This is the central location for all HP printer guidesGeneral HP Scanning Guides
Guides for all things scanning.Automatic 2 Sided Printing (Duplex)
Guide to enable and install the driver for this option. Only if the printer has D in its name and supports automatic duplex settings then it would be capable for 2 sided printing.HP Wi-Fi Protected Setup
How to set up newer HP printers that ask for a WPS Pin number.
Recent Articles
Software/Drivers for Scanners
If you are having trouble adding the scanner after you installed the driver. You might have to add the driver to the scanner itself. The scanner is usually labeled as "Unknown Device on Windows. In that case follow this tutorial ====> Tutorial for ...How to Clear Printer Memory
How Printer Memory Works In order to keep print jobs separate even when you send multiple documents to a printer, your computer contains a print queue. This queue, which works across all user accounts on the computer, keeps a list of requested print ...How-to Scan to Email
After you have configured the Scan to Email feature in the HP Embedded Web Server (EWS), you can scan a document from the printer and send it directly to one or more email addresses. The scanned file is sent to the email address as an attachment in ...Introduction of Scan to Email
To set up the Scan to Email feature, you must access the HP Embedded Web Server (EWS).The following sections contain instructions on how to access the EWS and set up the Scan to Email feature, including steps to add contacts to the email address ...Access the HP Embedded Web Server (EWS) from the HP Utility software in macOS
Follow these steps to access the Embedded Web Server from the HP Utility software in macOS. 1. From the Go menu, click Utilities, click the Hewlett-Packard folder, and then double-click HP Utility. The main HP Utility screen opens. 2. In the main ...
Popular Articles
HP Printer Setup for Windows
SUMMARY HP printers are generally easy to set up. This guide deals only with Windows computers and will be split into two broad categories: newer printers and older printers. For MacOS guides, see: MacOS set-up guide. Getting Started To get started, ...HP Printer Setup for MacOS
SUMMARY HP printer setup on MacOS is relatively simple although none of the steps are obvious. This page will guide you through printer set-up on MacOS computers. For Windows computers, see: Windows set-up guide. Drivers and user guides are available ...Resetting the Printer to Factory Settings
Restoring the factory-set defaults returns most of the settings to the factory defaults. It will not reset the page count, tray size, or language. Here are two methods to resetting your printer. Method 1: Turn the product off. Disconnect the power ...Manual Driver Setup for Scanners
This is a guide to show you how to manually add a driver to a scanning device that wont detect the driver it needs. How to manually add a driver to a device. 1. First step is to go to your search icon on your taskbar and search for device manager. 2. ...Automatic 2 Sided Printing Setup (Duplex) for Windows
Enabling Automatic Duplexing Option Enter Control Panel > Devices and Printers. Right click the printer icon, then click Printer Properties. Click the Device Settings tab. Set the Automatic Two-Sided Duplex Accessory as installed and click OK to save ...